Sunday, October 18, 2020

Amplifi Alien, on 3.4.1, eventually locks up after a few days


When I originally set it up, I used it as a hard replacement for my Airport Express. Set it up as the main gateway router for my network. Started locking up repeatedly so I moved it around, changed some basic config stuff, nothing changed substantially until I did a complete factory reset and set it to bridge mode and returned my Airport to being the gateway router for the network. Things smoothed out for about 5-7 days. Now I've had two lock-ups in the past four days.The lockup appears to be a solid lock. No wired or wireless access to the web UI. The screen is responsive but I can't perform speed tests or accomplish anything from that interface, thus I have to restart it.I did consult with their tech support and was told that the logs I supplied were useless if I restarted the router. Huh? What is the fecking point of a troubleshooting log if I have to restart the router to get the to the logs?The setup was painless enough and the speeds are downright ridiculous, so I'm hesitant to replace it. I had built a cart of Unifi stuff when I noticed these were back in stock, the ease of setup as compared to a full Unifi setup is enough to make me continue to try to make the Alien work. But with three kids on remote learning and two busy professional parents, babysitters, TVs etc., the isht has to work.Wondering if anyone else has seen this kind of behavior from this device? via /r/AmpliFi https://ift.tt/37hyg46

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